I am working for Accenture and recently got transferred from Delhi to Hyderabad. Due to the name of Agarwal packers and movers, I opted them to shift my all households from Dwarka, New Delhi to Manikonda, Hyderabad. My GC number is 4337088, date of loading was 4th August2013 from Delhi, paid 100% (as per their policies) in advance at the time of loading by cheque to Vinod jangra – 9873702030 & Mr Sunil Chauhan – (9310207281) at New Delhi.
I never got any updates from them regarding the date of delivery, It was I who contacted them all the times, on 14th August20013 around 2:00PM, I got the call from truck driver for the delivery of my luggage. There were more than 65 cartons at the time of loading. Cartons those contained Almeria cloths were opened and were half in volume. My sofa set is damaged and bed is damaged too, crockery carton is damaged and one carton no-62 was completely missing. There was no supervisor present at the time of delivery. I spent around 4 hours in explaining about my stolen and damaged luggage, One person directed me to the next and next directed me to some other person, I made some 100 phone calls and after 4 hours a supervisor(Raju) reached to my flat to see the condition. After looking the condition of my luggage even he couldn’t speak anything because the cartons were opened and sofa set and bed were damaged and one carton was lost. Even though their Manager Mr Reddy(9347409293), Mr Pandu(9391014315), Mr Sushil (9310213271), 040 – 39818857, 9391773525 were forcing me to sign the PUD(acceptance document). I have not yet signed the delivery acceptance papers thus not accepting the delivery..
They haven’t responded to any of my calls till now.
I thought of sharing my experience with all the company employees, so that no one should suffer the way I am suffering after getting trapped under Agarwal Packers and Movers (DRS logistics pvt limit.) services. Please circulate among your friends.
Thanks and Regards