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Amazon not ready to refund

Have a long history as a customer with Amazon India. So far things were good with amazon when they started their operations but looks like bad influence is infectious and they are going the flipkart way. Day by day getting rude, un professional, defective delivery of product and etc

Recently place an order with then as gift to my friend (who is travelling to Seattle, amazon headquarter) and it was amazon fulfilled and free returns. Got the delivery on time but they delivered wrong size. Hence called the customer care and have PM to Jeff Bezos and so far their customer care is not given me the refund or replacement saying that there is technical issue and product is not refundable.

Technical issue with Amazon! So why should their customer suffer. Have paid them the money and I deserve the best service and right product for which I paid for. Looks like amazon does not believe in good customer help and are happy to loose customer after customer.

 

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